Refund & Virtual Goods Policy

Last updated: August 1, 2026

1. Summary

The Wandering Blade sells digital goods and subscriptions — AI turns, "Platinum" premium currency, and membership tiers. Because these are delivered and available for use immediately, all sales are final and non-refundable, except where the law requires otherwise or as described below. Please buy thoughtfully.

2. Subscriptions

• You can cancel any subscription at any time to stop future renewals — use the manage-subscription link in your Stripe confirmation email, or email us at TheWanderingBladeTavern@gmail.com.
• When you cancel, you keep your benefits through the end of the billing period you've already paid for; the subscription then ends.
• We do not provide prorated or partial refunds for the unused portion of a billing period, except where required by law.

3. One-time purchases (Platinum & turn packs)

One-time purchases of Platinum, turn packs, or other Virtual Goods are final once the items are credited to your account, because they are consumable digital goods delivered immediately.

4. When we will help

We want purchases to be fair. Contact us and we'll review, case by case, situations such as:

• A duplicate or accidental charge;
• A technical failure on our side where you were charged but did not receive the Virtual Goods and we cannot deliver them;
• An unauthorized charge you did not make.

Reach us at TheWanderingBladeTavern@gmail.com within 14 days of the charge, with the approximate date, amount, and your in-game Player ID, and we'll investigate.

5. Your statutory rights

Nothing in this policy limits any non-waivable rights you have under the consumer-protection laws of your country or state. If you are in a jurisdiction (such as the EU or UK) with a statutory "cooling-off" or withdrawal right for digital purchases, note that by buying and immediately accessing digital content you may be asked to consent to begin delivery right away and thereby waive that withdrawal right; where the law still requires a refund, we will honor it.

6. Deleted accounts

If you delete your data or your account is terminated for violating our Terms of Service, any remaining Virtual Goods are forfeited and are not refundable.

7. Chargebacks

If you believe a charge is wrong, please contact us first — we can usually resolve it faster than a bank dispute. Filing a chargeback without contacting us may result in your account being suspended pending review.